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MOBILE MONEY USERS MUST TAKE NOTE

 


DEAR  MOMO AGENTS & USERS,

PLEASE PAY KEY ATTENTION TO THIS COMMUNIQUE. 

Agents are not supposed to write down the details of any customer's ID when initiating a Cash Out transaction. Please do not allow any mobile money agent or merchant to pen down your ID details being it Voters ID, NHIS, Passport, Driver's license or any other. It is an offence for an agent to do that.It is not expected of any agent or merchant to do so. Please take note. 


On the 18th of May, 2021, messages from the Company were circulated to various agents. The message read as "Y'ELLO VALUED MOMO AGENT, DO NOT RECORD OR WRITE DOWN ID DETAILS OF CUSTOMERS WHEN THEY COME FOR CASH OUT. YOU ARE ONLY REQUIRED TO ENTER ON THE PHONE DURING THE CASH OUT PROCESS. OFFENDERS WILL SANCTIONED. THANK YOU. "



#MTN

#Mobilemoney

#Everywhereyougo

#CASHOUT

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